The “Ambient Intelligence in Everyday Life” or AmI@Life S&T roadmap was developed within the IPTS of the European Commission’s Joint Research Centre in collaboration with ESTO – the European Science and Technology Observatory network. It addresses the potential of universal and trusted access to Ambient Intelligence technologies and the functions in everyday life, raising the issue of universal access to new technologies and functions. The methodology of technology roadmapping was adapted to R&D policy intelligence by implementing a “function-oriented” approach intermediate between technology-push and user-pull. This approach has provided fruitful ways of thinking about useful, accessible and trustworthy functions.